Sony Rep responds : Cross Game chat and more might be implemented

Update 3: Sony has responded to Gamersmint regarding this matter. They’ve not confirmed that this news is indeed false. Senior PR Manager of SCE UK, Jonathan Fargher had the following to say:

As I’m sure you can appreciate, there’s a lot of rumour and speculation about the PSN at the moment, a lot of which is false. All of the official announcements regarding the situation can be found here:

http://blog.eu.playstation.com/

Best Regards,

Jonathan

Update 2: You can view his previous comments on Engadget over here. He’s been responding to reader inquiries for months on the website and most of his replied have turned out to be accurate. This doesn’t look like a troll or fake account after going through his previous comments. Noone would put in so much effort in order to fool anyone, unless he’s got some serious issues.

Original Story: The PSN was taken offline last Wednesday and Sony admitted that it was due to a breach in security which enabled hackers access to all the personal data, including Credit card details of PSN users.

After nearly a week, Sony’s finally decided to come out of its shell and made an official statement last night.  However, it seems Sony representative are now allowed to discuss the matter with readers and one of them has responded to several questions posed by a worried PSN user.

Reader TheGordonShumway, posed these questions via a comment on popular tech website Engadget:

But seriously, Sony needs to go into full damage control mode:

  • Price drop?
  • Free PS+ trial for all regions?
  • Alternative payment methods (like PayPal)?
  • Ability to change your username?
  • A few of the oft demanded updates from PS.Blog.Share?

Once they’re back online, they’re going to have to try hard to make the most of this and to win back users’ trust. It won’t be easy, but they can try to get some positive spin on this, and get more units sold

To this, a guy who’s supposedly working for SCE, responded with stating that it’s possible that features like cross-game chat and in-game video chat will be implemented when PSN is back online:

Hi TheGordonShumway,

First we apologize for the lack of communication regarding the current situation which may have affected our registered users on the PlayStation Network & Qriocity services. We expect to provide more updates on the outrage and current status of the network development. I cannot say much regarding specifics on the matter but for your question:

1) There are no plans for a price drop on PlayStation products (i.e. PS2, PS3 and PSP hardware)
2) I will look into this as PlayStation®Plus has been growing in the interest of users.
3) We are currently looking into this as we rebuild the network.
4) This feature is available but not in all regions as of yet. It was expected to be updated in European regions in the following weeks with a North American release to follow shortly after.
5) As we are rebuilding the network, we are taking into consideration in implementing features such as cross game chat and in-game video chat to name a few. I cannot confirm any new features at this time but expect a massive update when the network is restored.

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

Before you write him down as a fake, this guy’s been known to respond to questions posed on Engadget on a regular basis. Although, we’re yet to confirm his validity. We’ve sent an email to Sony to check the same. In the meantime, looks like something positive might come out of this crisis after all.

Let us know your thoughts below.

Update: It appears Sony had plans to implement in-game video chat before the launch of the PS3. Reader Steve has sent us an image where it was being demoed. You can view it below:

Update 2: You can view his previous comments on Engadget over here. He’s been responding to reader inquiries for months on the website and most of his replied have turned out to be accurate. This doesn’t look like a troll or fake account after going through his previous comments. Noone would put in so much effort in order to fool anyone, unless he’s got some serious issues.

  • TheGordonShumway

    It’s really weird seeing your own name in the news :)

    It’s happened a couple of times now, and it’s still strange.

    Anyway, I’ve spoken to this SonyComputerEntertainment “representative” more than once on Engadget.  He (or she) has always given me accurate information from Sony, which leads me to believe that he’s really someone working at SCE or at lease has some insider knowledge.

    What I don’t know is if this person is an official representative.  Still, he gave me very precise information on the Xperia Play before it was released, even though other sites were giving conflicting information about it’s forward facing camera.  

    I’m hoping that means that more chat options are coming to PS3 with the new online system, but I’ll still take everything with a pinch of salt until it’s officially announced.

    Still, the words “massive update” do sound promising, even if it doesn’t include cross-game chat.  Sony have a lot of new online functionality planned for the NGP.  Perhaps some of its features might make their way over to PS3 too

    • TheGordonShumway

      Dammit – no edit button :(

      “…at [least] has some insider knowledge…”

      “…information about [its] forward facing camera…”

      Anyway… here’s hoping Sony have some nice new features coming.  I can pay for games, and personally don’t need any freebies (although I wouldn’t turn them down), but features are things that we rely on Sony to give us, and it’d be great to see something positive come out of this nasty hacking mess.

  • the dude

    that something hd has a space so are we getting spaces now in our names aswell as changing them :P

  • http://www.deepmix.eu Rogern

    High stakes on the vegas Strip: Poker Edition has had video chat for years already, so I wouldn’t be too surprised if it gets implemented all over…

    • jeff_rigby

      “High stakes on the vegas Strip: Poker Edition has had video chat for years already, so I wouldn’t be too surprised if it gets implemented all over.  ”    
       
      Me either but this time with newer open source standards like WebM and adaptive bitrate.  Also the memory issue in implementing this feature might be less with the newer standards.  
       

  • Wuuuuuuaaaat?! @_@

    OMGZ!!! i want all of that gimme gimme gimme :D Please Sony make it happen :)

  • smellyone

    I wouldn’t mind cross-game voice chat, but I think vid-chat would make my system hella laggy, not to mention it’d be pointless in-game. Besides, we already have vid-chat, just not in-game

  • http://www.hcgamingnews.wordpress.com Sravan

    Wait, is that Phil Harrison in the last pic demo-ing in-game video chat? Yes I think it is!

  • Ferrato

    c’mon !! do it.. DO IT !!

  • Ferrato

    Hmm, since cross-game chat is what everyone wants AND what should’ve been implemented since the launch of the PS3 I think i’d be satisfied with just that.
    Cross-game chat isn’t a new feature after all, both PC users and original XBOX users have had it since WAY before the PS3 was even released, FACT. It’s disgraceful that Sony’s “next-gen console” STILL doesn’t have it after soo many years

  • fanBoyS hater!!

    imagine how could it would be to have an picture in picture video conversation while playing black ops with your mates… wonder if that would affect fps?
    seems a bit unreal i suppose, a simple voice chat with someone whos not necessarily playing the same game would be enough i guess… peace…

  • OH MY !!

    Sony no matter what you offer your PSN users now you F@*Ked up, and in a BIG way. I’ll for one being seeing through the legal means. Keep your BS ideas and learn to keep information safe from hackers. DON’T let your Admin- keep OUR PERSONAL details FFS!!

  • PSNistilldown

    lol, so fake

  • Jack

    Unless his identity has been stolen recently from PSN ;-) , it may be true…